Saturday, September 24, 2011

Start a new business within your business

Sometimes you need to challenge yourself. What I mean is could you start over with a great idea. If your business is stagnant maybe it is time to come up with another great idea.

Friday, September 16, 2011

Your passion is profitable

Your clients can feel your passion (interest level)and they like doing business with someone who is excited about their business and the work they are doing. Get your passion back.

Tuesday, September 6, 2011

Handling complaints

Complains are never fun and our first reaction is to defend out workers, ourselves and anyone else involved but it accomplishes nothing.  Listed to what they are saying. Really listen and try your best
to see why they feel the way they do.  Say something like, after listening to you I am getting a better understand of why you feel the way you do and solve the problem.