Sunday, October 31, 2010

Make the customer feel like they are ahead

In a tough economy, where everyone is watching their money, give the customer something extra. As a fellow
business owner I have learned that by just giving the customer a little more than they may have paid for makes a customer forever. Just look and see where you can throw them something that they thought they would pay extra for and give it to them.  Consider it an advertising expense.

Sean Castorina

No comments:

Post a Comment